Frequently asked questions

Suplymate is an AI-powered B2B sourcing and procurement marketplace. It helps buyers discover suppliers, send requests for quote (RFQs), compare quotes, message suppliers, and view indicative market price information — all in one place.

You can create an account and explore the platform. Some features may be part of paid plans. Where billing is active, the available plans and what they include are described on our pricing page.

Verification is a manual process carried out by our admin team. A supplier is only marked Verified after manual checks. See our Supplier Verification Policy for the full lifecycle.

When you find a supplier you want to engage, you send a Request for Quote (RFQ) describing what you need. Suppliers respond with quotes, which you can compare side by side.

Our market price intelligence is indicative and sourced from public and third-party data. Always confirm current pricing directly with suppliers.

If your company appears as a directory listing, a representative can claim the profile. Contact us at info@suplymate.com from a company email address.

Reviews are only allowed after a qualifying interaction with the supplier on-platform. All reviews are moderated. See our Review Policy for details.

No. Suplymate does not currently process payments between buyers and suppliers. See our Refund & Protection Policy for details.